shal777 Privacy Policy
This policy explains in full how we collect, use, and protect players' personal data.
About This Policy
shal777 is a platform providing trusted online casino services to players in Myanmar. When you use our platform, your personal data comes under our care. We are committed to handling that data responsibly and keeping it secure.
This privacy policy applies to all players, visitors, and anyone who uses our services. By continuing to use this platform, you are considered to have agreed to the terms set out in this policy.
Who This Applies To
This policy applies to everyone who uses shal777's website, mobile platform, and all related services. You must be 21+ to use our services.
Types of Data We Collect
We collect the following types of data in order to deliver our services effectively and to keep players' accounts secure.
1.1 Personal Information
- Full name
- Date of birth (to verify age)
- Email address
- Phone number
- National identity information (required for KYC verification when applicable)
1.2 Financial Information
- Payment Method Information (KBZPay, Wave Money, AYA Pay, Bank Transfer)
- Deposit & Withdrawal History
- Transaction Records
Note: We do not store complete financial details such as full card numbers or full bank account numbers. All payments are processed through our payment providers.
1.3 Technical Data
- IP Address
- Browser Type and Version
- Device Type (Mobile / Computer)
- Session Data and Log Files
- Cookies and Tracking Data
1.4 Gaming Data
- Gaming Records (games played, time played, and play patterns)
- Betting Records
- Bonus Usage Records
How We Use Your Data
We use the information we collect only for the purposes listed below. We do not use it beyond those purposes at any stage.
Account Management
Used for account registration, verification, security checks, and service delivery.
Financial Transactions
Used to verify and record deposit and withdrawal transactions.
Fraud Prevention
Used to protect against unauthorized access, money laundering, and casino-related fraud.
Customer Support
Player information is referenced when providing support via Live Chat and email.
Service Improvement
Used to understand player behavior and improve the platform and overall experience.
Personalized Offers
Used to notify players of bonuses and promotions tailored to them individually. You can opt out at any time if you prefer not to receive these.
Data Sharing and Third-Party Processing
We do not sell players' personal data to third parties. However, data sharing may occur in the following situations in order to deliver our services effectively.
3.1 Service Providers
Data may be shared with partners who provide payment processing (such as KBZPay, Wave Money, AYA Pay), data storage services, and technical support. They are required to handle data in accordance with our data security policy.
3.2 Legal Matters
If data disclosure is required by a legal directive or a request from an official regulatory authority, we will comply with the law and will notify players wherever possible.
3.3 Business Changes
In the event of a merger, acquisition, or transfer of ownership of our company, players' data may be transferred to the succeeding entity. Players will be notified in advance if this occurs.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. These help the platform run better and remember player preferences.
Cookie Types
- Essential Cookies: Cookies that are strictly necessary for the website to function correctly and cannot be disabled.
- Analytics Cookies: Cookies that help us understand how players use the website.
- Functional Cookies: Cookies that remember player preferences such as language selection and session history.
You can control or delete cookies through your browser settings. Please note that if you delete essential cookies, some features of the website may no longer work correctly.
Data Security Measures
We apply technical and organizational security measures to protect players' personal information and financial data.
5.1 SSL Encryption
Our website uses SSL (Secure Socket Layer) encryption, so all data exchanged between players and the platform is fully secure. Players can see "https" in the URL bar to confirm this.
5.2 Access Control
Access to players' data is limited to authorized staff and service partners only, and is controlled through strict permission management (Access Control).
5.3 Data Retention Period
Players' data will be retained for as long as the account remains open. After the account is closed, data may continue to be retained for the period required by applicable law.
5.4 Data Breach Response Plan
If a data security breach occurs, we will promptly notify the affected players and take all possible steps to minimize any resulting harm.
Players' Rights
Every shal777 player has the following rights regarding their personal data.
Right to Access
You have the right to ask what data we hold about you.
Right to Correction
You have the right to request correction of any inaccurate data.
Right to Deletion
In certain circumstances, you may request that your data be deleted (subject to legal restrictions).
Right to Object
You have the right to object to the use of your data for gameplay analysis or promotional purposes.
Right to Data Portability
You may request that your data be provided to you in a usable format.
Right to Restriction
You may request that we restrict our data processing, and during the review period your data will not be used without your consent.
To exercise any of the rights listed above, contact us at [email protected]. Requests will be reviewed for validity before being processed.
Protection of Minors
Our services are intended for persons aged 21+ only. If we become aware that we hold personal data of anyone under 21, we will delete that data immediately.
If we receive information that leads us to believe a player is under 21, we will suspend their account and proceed to delete their personal data.
Policy Updates
shal777 reserves the right to update this Privacy Policy from time to time. Players will be notified of any significant changes through their registered contact channels in advance.
Continued use of the website after any changes have been made will be taken as acceptance of the updated policy. We therefore recommend reviewing this policy regularly.
Contact
If you have any questions about this policy, you can reach our support team.
- Live Chat — 24 hours a day, 7 days a week
- Email: [email protected]